Privacy Policy
We respect your privacy and are committed to protecting your personal information. Any data you share with us such as your name, contact details, or order information is collected only to process your requests, improve our services, and provide a smooth and secure experience on our website. We do not sell, trade, or share your personal data with third parties except where required to complete transactions or comply with legal obligations. By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
At Imaan Papers, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit or place an order on our website.
Information We Collect
We may collect the following information:
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Name
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Phone number
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Email address
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Shipping and billing address
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Order details
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Payment information
How We Use Your Information
Your information is used to:
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Process and deliver your orders
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Communicate order updates and support
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Improve our services and website experience
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Prevent fraud and unauthorized transactions
Data Protection
We implement appropriate security measures to protect your personal data. Payment details are handled securely by authorized payment providers and are not stored on our servers.
Third-Party Services
We may share necessary information with courier companies and payment providers only for order fulfillment purposes.
Contact Information
For any queries, please contact us:
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Email: Imaanpapers@gmail.com
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Phone/WhatsApp: +92 301 3632515
By accessing and using the Imaan Papers website, you agree to the following terms and conditions.
Products & Orders
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All products displayed are subject to availability.
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Orders are confirmed once payment is successfully received.
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We reserve the right to cancel any order due to pricing errors or stock issues.
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Prices are listed in PKR and may change without prior notice.
User Responsibility
Customers must provide accurate information for orders and delivery. Imaan Papers is not responsible for delays caused by incorrect details.
Shipping Policy
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Orders are delivered across Pakistan.
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Delivery time is typically 3–7 working days.
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Shipping charges are calculated at checkout.
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Delays due to weather, strikes, or courier issues are not our responsibility.
Contact Information
For any queries, please contact us:
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Email: Imaanpapers@gmail.com
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Phone/WhatsApp: +92 301 3632515
Customer satisfaction is important to us.
Returns
Returns are accepted within 7 days of delivery if the product is damaged or incorrect.
Products must be unused and in original packaging.
Refunds
Refunds are processed after inspection.
Delivery charges are non-refundable.
Refunds will be issued through the original payment method.
Contact Information
For any queries, please contact us:
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Email: Imaanpapers@gmail.com
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Phone/WhatsApp:
+92 301 3632515
Delivery Process
Orders are delivered to the address provided at checkout.
Please ensure someone is available to receive the parcel at the time of delivery.
Delivery Attempts
Our courier partners will make 2–3 delivery attempts.
If the customer is unavailable, the order may be returned.
Re-delivery may require additional charges.
Cash on Delivery (COD)
For COD orders, payment must be made at the time of delivery.
Orders may not be handed over without full payment.
Damaged or Missing Items
If you receive a damaged or incorrect item, you must inform us within 24 hours of delivery.
Complaints after this period may not be entertained.
Proof (photo/video) may be required for verification.
Order Refusal
If a customer refuses to accept the order at delivery, we reserve the right to restrict future orders or require advance payment.
Delays in Delivery
While we aim to deliver on time, delays may occur due to courier issues, weather, or high order volume.
Imaan Papers is not responsible for delays caused by third-party courier services.
Custom Orders
All custom printing orders are processed after customer approval.
Once delivered, custom products are non-returnable and non-refundable unless damaged or incorrect.